We offer face to face, telephone or video telehealth consultations.

To make an appointment, please call:

(02) 6495 4700.

Consultations are routinely booked for 15 minutes, and every effort is made to run according to the booked time. If you have several problems or issues, or if your problem is more complex, please book a longer consult time.

Unfortunately, at times when emergencies occur, this may lead to a delay in your booked appointment. We ask for your understanding and patience, and every effort will be made to notify of delayed appointment times.

We are proudly a teaching clinic, which means we may have medical and nursing students sitting in with our doctors and nurses. We will obtain your consent of whether you will allow students to be present prior to your consult.

As we are an appointment based clinic, if you have an urgent medical condition requiring same day attention, please phone the surgery at 8.30 AM to arrange an ON THE DAY appointment time.

Sapphire Clinic uses a triage system to assess ON THE DAY appointments. Our staff are all trained in Emergency patient triage and first aid. The triage system means that patients who require more urgent treatment are seen as soon as possible.

Please note we are not able to accept walk ins or function as a walk in Emergency Department / Facility. Please proceed to the nearest Emergency Department at South East Regional Hospital if you are unwell.