Feedback

All the doctors, nurses and staff at Sapphire Clinic share the same values and strive to provide high quality care for our patients. Our doctors and nurses work hard at building a mutual collaborative relationship to best manage your care. If you have a problem please feel free to talk to the Doctor, Practice Manager or Reception Staff. We take your concerns, suggestions and complaints seriously and welcome you to provide this feedback to us.

We take your concerns, suggestions and complaints seriously and welcome you to provide this feedback to us face to face, via telephone or email at patientfeedback@sapphireclinic.com.au.

If you wish to take the matter further outside the surgery, several other options are available including The Medical Registration Board, AMA or Health Care Complaints:
Health Care Complaints Commission
Locked Bag 18
Strawberry Hills NSW 2012
Regional Free call No: 1800 043 159.

Office of the Australian Information Commissioner (OAIC)
GPO Box 5218
SYDNEY  NSW 2001
Phone: 1300 363 992.
Fax: (02) 9284 9666